Talking about many professional retraining

Laurent Wauquiez scored 11/20 at pole employment. How about you

It is a serious mistake to deny the problems but do not put a note that see how it can improve the system. As in any significant merger, could legitimately expect difficulties. The situation was complicated by the very strong rise in unemployment. In January and February, the number of applications for unemployment increased by 3,000 a day in the net. It is considerable.

Did he not better shift the merger

Delay would not have changed. As it is rather less worse than what was known in the past. Early 1990s, was of the major problems of delay in payment of unemployed, but also a much larger number of files pending.

So you are happy with the situation...

Of course not. It would be stupid to pretend that there is no difficulty. Several things are going well. Computer, for example. It is urgent to make the system of registration, placement and completely compatible compensation and unified to facilitate the work of the officers. And must be rapidly strengthened teams with educated people because it improvises not of the overnight specialist compensation and placement.

Will 1.840 creations of advertised positions be sufficient

It is not clear. But it must be very pragmatic. I prefer to 1,800 stations all on that end of the year 3000. I see this as a first step.

Do you fear that the arrival of the RSA and the wave of young people in school enrolments are blocking the system

There is traditionally a hollow of activity between May and August. But it is still very worrying. Pole employment must be operational more quickly for use in full the measures taken under the youth employment plan. It should also resume with current business relations. The first thing to do, is to simplify the procedure of filing of the job offers.

What do you think of the 3949

The idea of a single phone number goes in the direction of simplification but this means that the service works. Its quality can be assessed by the single rate of completion of calls. Must be that the unemployed get answers. It is still not enough on this point.

It is also still working on the cost of calls. The Board of Directors will consider ways to reduce, or even cancel the cost of the 3949 to the most difficult situations. In addition, this system must handle the tedious steps that can be done by telephone. But there is a need to maintain a direct contact between the unemployed and the agent that follows.

With portfolios that sometimes exceed 150 how can unemployed by agent, this be possible

Such situations are sustainable for the officers or the relevant unemployed. It should therefore not sprinkle reinforcements throughout the territory but assign them to the sites the most pressure.

What do you think of the way in which fusion is conducted by the Directorate General of pole job

Considerable work has already been done under very difficult circumstances. But there are three points that should be very careful. Unemployment insurance as the ANPE were universe marked by a very strong tradition of negotiation and contracting. Special attention must be given to this cultural dimension. It is also essential that each manager maintains a strict fairness in the teams between the ex-ANPE and Assedic ex. Finally, in a body the size of pole job, it is essential to maintain overall but also consistency to leave margins of autonomy and responsibility to operators on the ground.

Talking about many professional retraining. Is pole job equipped for

Pole employment is not a universal jurisdiction. Employment-training-orientation is complex enough and important that no one can claim to hegemony. However, it is essential that stakeholders coordinate to avoid duplication and strengthen the effectiveness of their actions. This is what must make pole employment with the regions.